The Resiliency Report Newsletter


“What consultant worth her salt would be without a newsletter? It’s a dandy little sheet, written when the mood strikes (which is at least quarterly).

Winter 2018 Newsletter (Newsletter Archives)

Message From Eileen:

Resiliency Expert

From raging forest fires that claimed 44 lives and 10,000 homes so far in Northern California, to the hurricane floods that washed over Texas, Florida and Puerto Rico, from the bitter hate speech that continues to spill across social media to the incoherent ramblings of too many so-called “leaders”—this has been a year that has battered our spirits.

Who would think that The Last Jedi would offer some keen insights into what might prop up our souls and help our resiliency. In the movie, despite being overrun, outgunned, and backed into a corner, resistance forces rallied around the words of Commander Leia, “Hope is like the sun. If you only believe it when you see it, you’ll never make it through the night.”

Philosopher Howard Zinn insisted “To have hope one doesn’t need certainty only possibility”. That’s why those of us in areas of leadership, communication and change management are believers: we believe we can find actions that bring out our better selves, that find ways to speak across divides and find common ground.

And in The Last Jedi, when Leia is asked by Rey how they will build a rebel force from such a small remnant, Leia responds, “We have everything we need.”

Fear and inaction come when we operate from place of scarcity. Cooper Davis, part of the Davis Family Vineyards, sent out a Christmas letter that spoke to the abundance he experienced as part of the devastating Santa Rose/Napa Valley fire. Read his words:

“The fires did not stop as they were put out, merely altered. They moved from our eyes to our hearts, spreading just as fast as wildfires. Before there was even notable containment, stores were donating their entire inventories, the best Sonoma chefs were serving food for thousands of citizens affected as well as first responders. Private homes became inns, sleeping people in bedrooms and on sofas, while working hard to feed and comfort each other. I have the gift of seeing people love more outwardly and connecting to each other on a daily basis. There’s a kind of compassion that is stoked by perspective and rekindled by the sight of every singed tree or burned home.”

Cooper Davis.

We do have everything we need. If we come together.

May the force be with you.


Wisdom For The New Year

  • Live with intention
  • Walk to the edge
  • Listen hard
  • Practice wellness
  • Play with abandon
  • Laugh
  • Choose with no regrets
  • Continue to learn
  • Appreciate your friends
  • Do what you love

Written by Mary Anne Radmacher

Three Things New NovoNordisk CEO Learned

I tried to bring over Lars Fruergaard Jorgensen’s LinkedIn article but alas, it would not let me. So, the next best thing: share his three thoughts (and my comments on each):

  • The first month is key. Jorgensen started his new term literally with their annual managers’ summit. While he rolled out his vision, he did the single most critical step: LISTEN. Too many leaders want to throw out the past, make a new imprint, and never stop to listen to the wisdom and history gathering around.
  • Do a few things well. This CEO looked at two areas: refine their R&D strategy and sharpen commercial execution. How many leaders have you encountered that take over with a laundry list of goals and the lack of prioritizing leaves everyone scrambling when the next shiny object hits the window.
  • Get out and meet people. In his article, Jorgensen is pictured riding a bicycle. He not only met people at lunch and in medical offices where their product is used, but seemed to go out and meet as many stakeholders as possible in a very Danish way: riding a bicycle. Denmark has a bicycling culture that is known worldwide.

Heteronyms and Homographs Oh My!

Homographs are words of like spelling but with more than one meaning. A homograph that is also pronounced differently is a heteronym.

You think the English language is easy?

  • The bandage was wound around the wound.
  • The farm was used to produce produce.
  • The dump was so full that it had to refuse more refuse.
  • We must polish the Polish furniture.
  • He could lead if he would get the lead out.
  • The soldier decided to desert his dessert in the desert.
  • Since there is no time like the present, he thought it was time to present the present.
  • A bass was painted on the head of the bass drum.
  • When shot at, the dove dove into the bushes.
  • I did not object to the object.
  • The insurance was invalid for the invalid.
  • There was a row among the oarsmen about how to row.
  • They were too close to the door to close it.
  • The buck does funny things when the does are present.
  • A seamstress and a sewer fell down into a sewer line.
  • To help with planting, the farmer taught his sow to sow.
  • The wind was too strong to wind the sail.
  • Upon seeing the tear in the painting I shed a tear.
  • I had to subject the subject to a series of tests.
  • How can I intimate this to my most intimate friend?

Let’s face it – English is a crazy language. There is no egg in eggplant, nor ham in hamburger; neither apple nor pine in pineapple. English muffins weren’t invented in England or French fries in France . Sweetmeats are candies while sweetbreads, which aren’t sweet, are meat.

We take English for granted. But if we explore its paradoxes, we find that quicksand can work slowly, boxing rings are square and a guinea pig is neither from Guinea nor is it a pig. And why is it that writers write but fingers don’t fing, grocers don’t groce and hammers don’t ham?

Must Read Books

Building a Culture of OwnershipThe prestigious American Journal of Nursing just announced that Building a CULTURE of Ownership book has been named Book of the Year in the Professional Interests category.

The reviewer comments concluded by saying: “The techniques described in the text are practical, effective means of changing on organization’s culture. This book should be on the reading list of nurse leaders in every health care organization.”

Congratulations to my Resiliency Group colleague Joe Tye and his co-author Bob Dent.

PS: What works in healthcare works in all organizations. Just ask us how!

Welcome To The McDargh Clan Of Clients

California Council on Excellence
Smart Meeting Northern California
National Business Aircraft Assoc. Leadership Conference

About Eileen McDargh

keynote speakerIf you are looking for a keynote speaker, resiliency expert, facilitator for executive retreats, leadership, communications or speech coach or emcee/moderator then you want to work with Eileen McDargh, CSP, CPAE.

She is the author of seven books and other products that you can find in her online store and Espeakers chose her as one of the Top 10 Motivational Speakers in 2015. Speakers were chosen by several criteria including the number of positive reviews on their profile, events booked in the last year, buzz around the speaker, international footprint, industry designations and a robust eSpeakers profile. Why not hire Eileen for your next event? Call her at 949-496-8640 for a free consultation or visit our website.

Mission Statement: Energizing the Human Spirit Since 1980

Our Mission is energizing the life of work and the work of your life. We work with and speak for organizations that want people to create meaningful relationships with all their stakeholders and to develop a resilient leadership capacity for living a life of balance, engagement, productivity, and purpose in a changing world. We value laughter, life-long learning, and leadership through service.

Call 949-496-8640 or send email eileen@eileenmcdargh.com