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The Resiliency Report Newsletter

SMALL—FAST—and WRITTEN WHEN THE MOOD STRIKES.

keynote speaker“What consultant worth her salt would be without a newsletter? It’s a dandy little sheet, written when the mood strikes (which is at least quarterly). To be notified when a new issue is available visit The Resiliency Group website and use the form to your right. I protect your private information and will never, sell, rent or otherwise abuse what you have entrusted to me. And, of course, you can unsubscribe at any time! Unsubscribe instructions are at the bottom of each issue.”

Spring 2017 Newsletter (Newsletter Archives)

Message From Eileen:

“Spring is spring. The sun is riz.  I wonder where the birdies is?”

resiliency expertSomehow, that old piece of doggerel verse from childhood comes to mind every March—along with March Madness, St. Patrick’s Day AND the Ides of March. But this March, I find my brain going other places. Specifically, I see many of us scrambling in two directions. One direction has us trying to make gigantic strides in our work and becoming exhausted in the process. The second direction has us trying to understand the most divisive and confusing political scene in over a century and becoming worn out in that effort.

In this issue, I want to tackle both directions. I offer up articles to help you create a resilient life and a resilient organization. And there are articles to offer some reading about important issues of out time and also ways to laugh at the craziness. Humor is, after all, a HUGE resiliency skill. When we cannot laugh at ourselves, we skate on very thin emotional ice.

Happy reading!

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MANAGERS: Forget Busy. Become Purposeful.

“Fully 90% of managers squander their time in ineffective activities.” That’s the result of a 10-year research project studying the behavior of busy managers in nearly a dozen companies including Sony and Lufthansa. The researchers, Dr. Heike Bruch and Dr. Sumantra Ghoshal, term this “active nonaction”.

Focus and energy are dual drivers in overcoming such behavior. Focus is like laser lights concentrated on seeing a goal through to completion. Today’s environment demands that effective managers move business forward in innovative ways, not merely push paper, send out memos or attend meetings to maintain the status quo. Energy results from a personal commitment to a goal that has meaning and passion. One must have both.

Here are some steps to increase focus and energy:

  • Take deliberate, thoughtful action toward a goal. Procrastination promotes paralysis.
  • Tell the truth. Don’t deny problems or let the pessimism of others to sabotage a project.
  • It’s not enough to be busy. What are you busy about? Beware of distractions and overcommitment.
  • Pick battles wisely. Fighting everything will drain energy.
  • Guard your time by erecting boundaries during certain parts of the day. Being available 24/7 does not create time to reflect and refocus.
  • Exercise, play golf, garden—whatever allows you to regroup, refuel, and reenergize.
  • Extend your influence, build networks, manage whatever will promote LONG-term results.
  • Gain support by engaging people with the urgency and vision but allow them choices as to how they will meet the challenges and derive personal meaning.

“Besides the noble art of getting things done, there is the noble art of leaving things undone. The wisdom of life consists in the elimination of nonessentials.”
– Lin Yutang


Crack The Leadership Code 2017

crack the leadership codeOnce again my friend, Dr. Michelle Pizer, has asked me to speak at the virtual event Crack The Leadership Code. Season 4 of this yearly event offers free access to anyone. All you have to do is visit Crack The Leadership Code to register for your seat.


Management Quiz on a Balanced, Resilient Workplace

1. Has the phrase “not a team player” become a performance review standard to mean “this person fails to work 24/7″?

2. Are meetings empty collections of exhausted, inattentive people?

3. Is traveling on Sunday or staying over on a Saturday for a better price common practice?

4. Is working on weekends a standard and expected practice?

5. Is doing training on one’s own time a standard practice?

6. Are people on vacation expected to bring a laptop and/or check in daily with the office?

Something to think about.

“Being deeply loved by someone gives you strength; loving someone deeply gives you courage.”
– Lao Tzu

“I’m not offended by all the dumb-blonde jokes because I know I’m not dumb. I’m also not blonde.”
-Dolly Parton


A Month of Books To Congress

As an author of seven books and a reader from age five, books have held a source of education, enlightenment, joy, and sheer delight. At a time when reading seems to be last on a list of activities, I was delighted to learn the following:

Publisher’s Weekly announced that “As part of the celebration marking its 100th anniversary, the Women’s National Book Association will send a book a day throughout March to President Trump that the organization believes sheds light on many of the critical issues faced by the country. The books have been taken from a list of the top 100 books in both fiction and nonfiction compiled by the WNBA to reflect, in its estimation, the most influential books written by women.”

PS: My colleague, Bill Treasurer sent his newest book “A Leadership Kick in the Ass: How to Learn from Rough Landings, Blunders and Missteps” to every member of Congress. Way to go Bill!


Connection: The Secret Leadership Skill for a Resilient Organization

professional speakerResearch now concludes that most Americans report having fewer friends and colleagues to whom they feel close. There’s a sense of aloneness and disconnection despite the growth of instant messages and chat rooms. What is missing is REAL human interaction: conversation! The ability to listen, to question, to empathize, to laugh, and to understand the subtle signs of nonverbal interaction are indicators of emotional intelligence. People don’t follow leaders who write e-mails. They follow leaders who care about them as human beings, have an ability to clearly paint a picture of the future, tell the truth, and accept feedback and ideas from others.

These are skills to be learned, practiced, and honed. To help in this process, I’ve written a SMALL, easy-to-read book with simple connection concepts and actions. Talk Ain’t Cheap—It’s Priceless is perfect not only for your own benefit but for everyone who has any kind of leadership responsibility. Wouldn’t you rather talk to your valuable employees and learn what will keep them engaged and connected to your organization? Ignore this simple human connection and you might very well find they’ve left — physically or mentally. A major construction company just bought 400 copies. If you want many copies, just ask and we’ll “make you a deal”!  And if YOU want your own copy click here!

As E.M. Forester wrote, “Just connect!.” You have no time to waste.


The Global Stress Summit

Everyone experiences stress but recently it seems that stress has become all consuming for many people.  Dr. Heidi Hanna has created The Global Stress Summit to help.  She’s lined up 35 speakers from several different areas of expertise to speak during this virtual event.

The Global Stress Summit is online and FREE from April 24 – May 1, 2017. During this summit, researchers and thought leaders will teach you about the “new” science of stress, which shows that you can be in control of your experience! You can register for free by clicking here!


Our Smartest Political Pundit

Let’s face it, during the first three months of this Congress, there are some folks who resemble a circus populated by the clowns of old. Not all mind you but enough that I find myself wishing for more people with common sense. I’d love to hear from a commentator who would make us laugh AND think at the same time. Frankly, I wish Will Rogers were still with us. He died in a plane crash with Wylie Post in 1935, and was probably the greatest political sage this country has ever known.

Imagine how refreshing it would be if we heard the following:

1. Never slap a man who’s chewing tobacco.

2. Never kick a cow chip on a hot day.

3. There are 2 theories to arguing with a woman… neither works.

4. Never miss a good chance to shut up. (HEAR THAT ONE, Politicians!)

5. Always drink upstream from the herd.

6. If you find yourself in a hole, stop digging. (HOW’S THAT FOR BUDGET MANAGEMENT!)

7. If you’re riding ahead of the herd, take a look back every now and then to make sure it’s still there. (POLITICIANS, YOU ARE LOSING THE HERD.)

AND HERE’S MY ALL TIME FAVORITE: After eating an entire bull, a mountain lion felt so good he started roaring. He kept it up until a hunter came along and shot him. The moral: When you’re full of bull, keep your mouth shut.


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About Eileen McDargh

keynote speakerIf you are looking for a keynote speaker, resiliency expert, facilitator for executive retreats, leadership, communications or speech coach or emcee/moderator then you want to work with Eileen McDargh, CSP, CPAE.

She is the author of seven books and other products that you can find in her online store and Espeakers chose her as one of the Top 10 Motivational Speakers in 2015.  Speakers were chosen by several criteria including the number of positive reviews on their profile, events booked in the last year, buzz around the speaker, international footprint, industry designations and a robust eSpeakers profile.  Why not hire Eileen for your next event?  Call her at 949-496-8640 for a free consultation or visit our website.


Mission Statement: Energizing the Human Spirit Since 1980

Our Mission is energizing the life of work and the work of your life. We work with and speak for organizations that want people to create meaningful relationships with all their stakeholders and to develop a resilient leadership capacity for living a life of balance, engagement, productivity, and purpose in a changing world. We value laughter, life-long learning, and leadership through service.

Call 949-496-8640 or send email eileen@eileenmcdargh.com